Privacy Policy

At Fumot Vape, we are committed to protecting your privacy and ensuring the security of your personal information. This policy outlines how we collect, use, and safeguard your data.

1. Information We Collect

Fumot Vape collects several types of information from and about users of our website, including:

1.1 Personal Identification Information

When you engage with our website, we may collect the following types of personal information:

  • Business Contact Information: Name, company name, job title, email address, telephone number, and physical business address
  • Account Information: Username, password, and account preferences for wholesale distributor accounts
  • Business Documentation: Business registration documents, VAT numbers, and other business verification information for distributor applications

1.2 Non-Personal Identification Information

We may collect non-personal identification information about users whenever they interact with our site. This may include:

  • Browser type and version
  • Operating system
  • Device information (device type, screen resolution)
  • IP address and general location (country/region)
  • Referring website
  • Time and date of visits
  • Pages viewed

1.3 Information Collection Methods

We collect information through various methods, including:

  • Direct Collection: Information you provide when filling out forms, contacting us, or creating an account
  • Automated Collection: Information collected automatically through cookies and similar technologies
  • Third-Party Sources: Information we may receive from business partners, verification services, or public sources

2. How We Use Your Information

Fumot Vape uses the collected information for various purposes, including:

2.1 Business Operations

  • Processing and fulfilling wholesale orders and inquiries
  • Managing distributor accounts and relationships
  • Verifying business credentials for distributor applications
  • Providing customer service and technical support

2.2 Communication

  • Responding to your inquiries and requests
  • Sending important updates about orders, shipments, and account information
  • Providing product information, technical updates, and industry news
  • Sending marketing communications (with your consent where required)

2.3 Website Improvement

  • Analyzing usage patterns to improve website functionality and user experience
  • Diagnosing technical problems and maintaining security
  • Developing new products, services, and business features

2.4 Legal and Compliance

  • Compliance with legal obligations, including age verification for vape products
  • Enforcing our terms of service and other agreements
  • Protecting our rights, property, and safety, and those of our users
  • Preventing fraud and unauthorized access

3. Information Sharing and Disclosure

Fumot Vape may share your information in the following circumstances:

3.1 Service Providers

We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or providing services to you. These providers have access to your information only to perform specific tasks on our behalf and are obligated to protect your information.

Examples of service providers include:

  • Shipping and logistics companies
  • Payment processors
  • Email service providers
  • Business verification services
  • Analytics providers

3.2 Business Partners

In certain cases, we may share information with our business partners for purposes directly related to our business operations, such as:

  • Fulfillment partners for European warehouses operations
  • Customs and logistics partners for international shipping

3.3 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency). We may also disclose your information to:

  • Enforce our site policies
  • Protect and defend our rights or property
  • Prevent fraud, security issues, or technical problems
  • Protect the personal safety of users or the public

3.4 Business Transfers

If Fumot Vapeis involved in a merger, acquisition, or sale of all or a portion of its assets, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our website of any change in ownership or uses of your information.

4. Cookies and Tracking Technologies

4.1 What Are Cookies

Cookies are small text files that are placed on your device when you visit a website. They are widely used to make websites work more efficiently and provide information to the website owners.

4.2 How We Use Cookies

Fumot Vape uses cookies and similar tracking technologies for various purposes, including:

  • Essential Cookies: Required for basic website functionality
  • Functional Cookies: Remember your preferences and settings
  • Analytical Cookies: Help us understand how visitors interact with our website
  • Marketing Cookies: Used to deliver relevant advertisements and track marketing campaign effectiveness

4.3 Cookie Control

Most web browsers allow you to control cookies through their settings. You can usually find these settings in the "Options" or "Preferences" menu of your browser. You can also delete existing cookies and set your browser to refuse all cookies or to indicate when a cookie is being sent.

Please note that if you choose to block or delete cookies, certain features of our website may not function correctly.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These security measures include:

  • Secure Socket Layer (SSL) encryption for data transmission
  • Access controls and authentication procedures
  • Regular security assessments and vulnerability testing
  • Employee training on data protection and security
  • Physical security measures at our facilities

While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.

6. Data Retention

Fumot Vape retains your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including:

  • Providing the services you have requested
  • Complying with legal and regulatory requirements
  • Resolving disputes
  • Enforcing our agreements

When your personal information is no longer required for these purposes, we will securely delete or anonymize it. If this is not possible (for example, because your personal information has been stored in backup archives), we will securely store your personal information and isolate it from any further processing until deletion is possible.

7. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information. These may include:

7.1 Access and Information

You have the right to request information about the personal data we hold about you and to request a copy of your personal information.

7.2 Correction

You have the right to request that we correct any inaccurate or incomplete personal information we hold about you.

7.3 Deletion

You have the right to request the deletion of your personal information in certain circumstances, such as when the information is no longer necessary for the purposes for which it was collected.

7.4 Restriction of Processing

You have the right to request that we restrict the processing of your personal information in certain circumstances, such as when you contest the accuracy of the information.

7.5 Data Portability

You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit that information to another controller without hindrance.

7.6 Objection

You have the right to object to the processing of your personal information in certain circumstances, including for direct marketing purposes.

7.7 Automated Decision-Making

You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you.

7.8 Exercising Your Rights

To exercise any of these rights, please contact us using the contact information provided at the end of this policy. We will respond to your request within the timeframe required by applicable law.

8. International Data Transfers

Fumot Vape is based in China and operates internationally. Your personal information may be transferred to, and processed in, countries other than the country in which you are resident. These countries may have data protection laws that are different from those of your country.

When we transfer personal information from the European Economic Area (EEA), United Kingdom, or Switzerland to countries that have not been deemed to provide an adequate level of data protection, we use specific contracts approved by the European Commission (Standard Contractual Clauses) or other appropriate safeguards to ensure your information is protected.

9. Children's Privacy

Our website and services are directed to businesses and are not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from children without verification of parental consent, we take steps to remove that information from our servers.

10. Changes to This Privacy Policy

Fumot Vape may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. For significant changes, we will provide a more prominent notice, which may include an email notification to the email address specified in your account.

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

Email:
Phone:
Address: Shenzhen, Guangdong, 518000, China

We will respond to your inquiry as soon as possible and within the timeframe required by applicable law.

Last Updated: January 15, 2025

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